Business process outsourcing
It begins with learning about you and your business, and then creating a customized solution that delivers.
Our customer-centric approach works within any industry. Each client receives focused attention and the benefit of relevant expertise, while the superior quality of our customer experience remains the priority.
Our call center agents can fully and securely integrate into your systems in real time, or we can build a customized solution that works with yours. We will work with you to develop key performance indicators (KPI’s) that help you to measure our performance and ensure that your customers have a world-class customer experience.
How We Work?
Mashup 360 believes that Excellence is a continuous process, not an accident, hence it has made its own customized SDLC cycle that contains steps like Meeting, Planing, Developing, Testing and Launching.
The first step is to discover more about you, your company’s vision, and to build a strong relationship. This is where we will create your brand, create a custom strategy, and set project goals.
Following the initial meetup, we will outline your project, create milestones, and agree on priorities. Now we have a strategic plan in place that aligns with your initial vision and makes your goals achievable.
Once the outline is finished, visual concepts of the custom project will be created. Our creative and development team reviews and revises the materials until it aligns with your goals.
Our qualified QA Analyst review and test the entire project from top to bottom, which ensures the quality of your project. This is the most valuable step because your reputation is our reputation!
Upon approval, your custom project will be launched and promoted. Then sit back and watch the momentum!
Every project we launch adds value to our work, thus we offer maintenance packages so you can handle the business end while we got your back
Our Customer satisfaction
First off, I was a bit hesitant working with a new startup company. I entrusted them slowly by giving them small projects that needed to be done quickly. Shortly after, I was sold! From start to finish, their process, analysis and and delivery was just outstanding. Now I have retained them as my IT team for my entire business operation. (Web, app and Crm).
Had a logo made with these guys. Great creativity and ingenuity. Absolutely satisfied with their service.
Bad ass website! Their analyst are super humans.. they understood my requirements so quickly and the turn around time was super fast. Love my website!
I have not seen a smoother process for website development. These guys are amazing and very creative. My business is thriving today because of them.